Tuesday, December 8, 2009

My 'Nights' in Hell May Be Numbered...

I couldn't think of another title to more accurately discribe my situation and be nice. After last night, the company that I have worked for, for the past 13 1/2 years, can go fly a kite.

I have been bounced around in different departments of the store, depending on who our manager is on any given night. I was originally in Apparel, but was moved from Apparel to various GM departments, and finially over the last 6 months I have been bounced between working Chemicals (the dept with the bleach, laundry detergent, cleaning products) to different grocery isles.

As many of you know from hearing from us in person, floor associates now have a time limit. We are given so many hours in order to get the freight worked in the department we are working, so that we can move on to the next department and do the same. Most departments are given an average of 3-4 hours, depending apon how much freight they get.

On an average night, in most cases, I work Chemicals. I get freight from the GM (general merchandise side), and I get a skid from the grocery truck with bleach and laundry detergent that is what we call an 8 footer because I would have to get a ladder to get the little boxes off the top and work the skid. So, between each receiving area, I average 3-4 skids a night.

According to the Task Manager, for that department, it should only take me 3-4 hours to get all those skids done. This is not counting having any interruptions, moving stuff, zoning, helping customers because even at 1am, people still shop...doesn't matter.

In last nights meeting, while running down the little Task Manager line up they give us as to who goes where, I was assigned Chemicals as usual, and told that I had to be done by 4am. We were also told that if we weren't done, we'd be making a trip back to the office.

We leave the meeting and I go get my garbage bag and go hunt for a pallet jack (I've found I get done faster pulling the skid into the isle and working the freight that way), found the jack, and went to look for a cart to put my cardboard on. Well, what do you know, the few they had empty were being used by IMS to put the picks on.

Ok, I will just have to take my trash back after I complete a skid, and then I thought about it, and decided to jus tget the first two skids done and do trash then as not to waste time at the baler (because making a bale doesn't count either) so if I go back and there is a line that is taking from my stocking time. If I help make a bale, the clock still ticks.

So, I go through my skids and the managers come by and the one says (and this is at like 12:30, not long after 1st break, "are you done yet??" I had 4 skids total: I had the three GM skids, plus the 8 footer and was only finishing up the 1st one.

Cart party time rolled around. For those of you that don't know, every night at 1:45, all the overnight stockers get to go out and collect all the carts in the parking lot, which is why it is called a 'Cart Party'. That takes a good 15 minutes, and then it is time for lunch. I went to lunch last night at 2, so the minute I came in from the cart party, Shawn was looking for me to go to lunch.

Got back from lunch at 3, and continued my work, with only an hour to go. I still didn't take cardboard back because I didn't want to waste time. I was working on the last GM skid that I had and had the 8 footer to go when my manger came by and said 'you're not done yet?', I said 'no', and we talked for a minute and I told her I wasn't killing myself to try and get the freight done. I said I can only go as fast as I can and said I guess I'll be making a trip back to the office like our other manager said. I told her its's not that I don't care, but, I'm not going to try and work unrealistic time conditions. She said she understood and went on.

Shortly after that, one of our support managers came out and got me and it was my turn to go to the office. She said, 'you know why you're back here, right?' I said no, and she had the screen pulled up and showed me what she had been talking about with the times. I apparently had only 292 cases, so, it should only have taken me 4 hours (minus my lunch) to get the 4 skids done. That is 60 cases an hour, and looking at it by skid, that would mean an hour for each skid--including the 8 foot skid that could pass as 2 skids itself.

So, I was coached for not getting my job quick enough and placing more of a burden on the other associates by not getting my area done so that I could go on to other departments and work. I was told that by me taking longer than I should, I forced the other associates to have to work harder to get more departments done, because, apparently, their expectation is that all freight needs to get worked by 7am. We have an average of a dozen associates, no more than around 20 people to work each of the grocery isles, HBA, Chemicals, Pets, Infants, and Paper. I was told there are associates who work many departments a night and that it was unfair for me to take longer to get my department done.

At this point, I wrote my comment, asked to have a copy for my records as to what I said, then went back out to finish my skids. I was almost done the last one when Shawn came by and got me for break around 5:30. Came back out and finished that skid and started the 8 footer when Shawn came by and said he asked the other manager if he could give me a hand since there was coverage up front, so, he helped me get the giant skid done, and helped me take back my buckload of cardboard and trash. I pulled back my skid of overstock, did my dozen boxes of picks (they don't count either), and cleaned up just as 7am was rolling around.

I have since decided I don't care anymore. Tonight will probably be my last night because once you get coached, it stays on your record for a year and the next step is a 'D' day, or a decision making day which is your paid day to decide if you want to continue to work there, and if they want to continue to employ you. So, I guess tonight will tell the tale, but I have decided that if I get called back to the office for a 'd' day, I'm going to give them my badge and be done. I'm not letting them fire me over something stupid. Not when they can put me somewhere else and I can work there just as well.

So, not only is this my 'Friday night', it might be my last night working for Walmart...will let you know tomorrow.

Anyways, hope everyone has a nice evening, and I'm going to get some coffee and work on dinner... night all.

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